Pricing

One platform. Three plans. Zero hidden fees.

Founder Pricing available for the first 100 hotels. Locked in for 3 years.

Only 43 spots left out of 100 — Founder pricing locked in for 3 years

Tarif Fondateur garanti 3 ans · Économie de 600€/an

57 / 100Verrouillé 3 ans

7-day PMS connection guarantee

If we fail to connect your PMS, the onboarding is fully refunded. No questions asked.

Starter

SMALL HOTELS

For independent hotels starting their digital transformation

149/month
Onboarding personnalisé : 290€

Inclus : connexion PMS, configuration IA, formation équipe, premier rapport offert

  • 1 hotel included
  • Up to 30 rooms
  • AI-enriched CRM
  • Unified email + WhatsApp inbox
  • Reputation management (Google, Booking)
  • Weekly reporting
  • Email support
Book a Starter demo

Annual commitment or 6-month minimum on monthly billing

RECOMMENDED

Pro

For boutique hotels looking to maximize revenue and satisfaction

299/month
Onboarding personnalisé : 590€

Inclus : connexion PMS, configuration IA, formation équipe, premier rapport offert

  • Everything in Starter, plus:
  • 1 hotel included, up to 80 rooms
  • AI WhatsApp Concierge 24/7
  • Guest Journeys (automated journeys)
  • Advanced Upsells module
  • Unlimited automations
  • Full manager dashboard
  • Multi-language support (FR/EN/ES/IT/DE)
  • Priority support
Book a Pro demo

Annual commitment or 6-month minimum on monthly billing

Premium

GROUPS & MULTI-PROPERTY

For hotel groups (3-15 properties)

À partir de

599€/month

+100€/mois par hôtel additionnel

Onboarding personnalisé : on quote

Inclus : connexion PMS, configuration IA, formation équipe, premier rapport offert

  • Everything in Pro, plus:
  • Unlimited hotels (+€100/property)
  • Multi-property dashboard
  • Dedicated account manager
  • Consolidated group reporting
  • API access included
  • White-label reports
  • 99.9% SLA
  • On-site onboarding (1 day)
Demander un devis Premium

Annual commitment or 6-month minimum on monthly billing

Hébergé en Europe
RGPD-compliant
Onboarding < 7 jours
Annulation flexible
Support dédié
+27%d'upsells en 4 mois
Hôtel Riviera·France · 45 chambres
5jd'onboarding
Maison du Lac·Annecy · 32 chambres
Detailed comparison

Choose the plan that fits your property

FeatureStarterProPremium
Number of hotels11Unlimited
Rooms included3080Unlimited
AI-enriched CRM
Unified inbox (Email/WA/SMS)
Reputation managementGoogle + Booking+ TripAdvisor + ExpediaAll channels
AI WhatsApp Concierge
Guest Journeys
Advanced upsellsBasicFullFull + analytics
Automations5 maxUnlimitedUnlimited
Multi-languageFR + ENFR/EN/ES/IT/DEAll + custom
API access
White-label
SupportEmailPriorityAccount manager
SLA99%99.9%
OnboardingSelf-serviceAssisted (2h)On-site (1 day)
Comparaison

Pourquoi pas Revinate ou TrustYou ?

Comparaison transparente de l'offre Guest Intelligence vs les acteurs établis du marché.

CritèreRevinateTrustYouGuest Intelligence
Tarif d'entrée€500/mo+€250/mo+€99/mo (Founder)
IA nativeModule add-onNoNative
RGPD européenHébergement USMixteHébergé en EU
Setup4-8 weeks3-6 weeks5-7 days
WhatsApp inclusNoModule payantInclus dès Pro
ROI calculator

How much will Guest Intelligence earn you?

Estimate your return on investment with the Pro plan in seconds.

40
10200
70 %
30 %95 %
150
80400
ROI calculator
Your current annual revenue
1 533 000 €
Estimated gain with Pro
15 330 €/year
Annual Pro cost
3 588 €/year
Estimated ROI
4.3× your investment

Estimate based on the +25% ancillary revenue our Pro customers generate on average. Your results may vary depending on your guest profile and execution.

FAQ

Frequently asked questions

Is there a free trial?

No. We don't offer a free trial for a simple reason: Guest Intelligence's value materializes over 30 to 90 days of real use, not in 14 days of discovery. Instead, we offer a personalized 30-minute demo on your PMS, and a full money-back guarantee within 30 days after signing if you're not satisfied.

Comment fonctionne l'intégration avec mon PMS ?

Native connection for Mews, Cloudbeds, Apaleo, Clock PMS. For other PMSs, integration via standard API. Configuration in 24-48h depending on complexity.

En combien de temps verrai-je les premiers résultats ?

The first AI drafts and automated replies are live within 48h. The first measurable gains (ancillary revenue, response rate) appear between 30 and 60 days.

Quel support est inclus ?

Starter : support par email avec SLA 24h. Pro : support prioritaire par email + chat avec SLA 4h. Premium : account manager dédié + support 24/7.

Quel est l'engagement minimum ?

6 months minimum on monthly billing, 12 months on annual. 30-day notice after the minimum period. If you cancel within 30 days after onboarding, the setup fee is refunded.

Pourquoi un onboarding payant ?

Onboarding (€290-590) covers the technical PMS connection, AI configuration for your property, team training, and a first personalized report. It is a premium service that guarantees a deployment under 7 days, not a hidden cost.

Is there a free trial?

No, we do not offer a free trial. Our setup fee of €290-590 covers personalized onboarding, PMS connection and the import of your first campaign. If you are not satisfied within 30 days, the setup fee is refunded.

Which PMS do you support?

Mews, Cloudbeds, Apaleo, Clock PMS. Additional connectors available on request for the Premium plan.

Does my data stay in Europe?

Yes. All our servers are hosted in Europe (France and Germany). We are GDPR-compliant by design.

How long does onboarding take?

Starter plan: 24-48h self-service. Pro plan: 2h assisted onboarding. Premium plan: 1 day on-site.

What happens after my 3 Founder years?

Your Founder pricing is locked for 3 years, then indexed at +5%/year. You always remain below public pricing.

Can I change plans?

Yes, at any time. Proration is automatic. The change takes effect immediately.

What if I want to cancel?

Minimum commitment: 6 months on monthly plans, 12 months on annual plans. 30-day notice after the minimum period. We refund the setup fee if you cancel within 30 days.

Do you handle VAT for EU customers?

Yes. For B2B intra-EU customers, we apply the reverse charge mechanism (you provide your VIES-validated VAT ID). Outside the EU, French VAT applies.

Reserve your spot before it's too late

57 Founder spots remaining — locked in for 3 years