Upsells & Revenue

+25% ancillary revenue. Effortlessly.

Offer the right service at the right moment, based on each guest's profile and context. Pre-arrival, in-stay, or pre-departure.

The problem

Ancillary revenue: the hidden margin you leave on the table.

Average independent hotel

6%

of ancillary revenue captured

Hotel chains

18%

of ancillary revenue captured — 3x more

Chains have the tools. Independents don't have the time to build them. Guest Intelligence closes the gap.

The solution

The right upsell. To the right guest. At the right moment.

  • Customizable service catalog
  • Automatic triggers (pre-arrival, day of stay, etc.)
  • Profile-based personalization (birthday → champagne, business → late checkout)
  • Tracking of conversions and revenue generated
  • Pre-written templates by category (spa, restaurant, transport)

AI suggestions · Mr Dupont · Junior Suite

VIP

Bottle of champagne in room

Trigger : Anniversary detected

€85

Pre-arrival

Late check-out 2pm

Trigger : Business profile

€40

D-1

60-min massage

Trigger : Stay > 2 nights

€120

In-stay

Expected revenue

+€245

Results

Three numbers that speak to your CFO.

+25%

typical ancillary revenue

Independent hotels that activate contextual upsells capture a quarter more revenue, without raising rates.

8x

average ROI

For every €1 invested in the platform, on average €8 of ancillary revenue generated over the year.

<24h

to deploy

Catalog imported, first triggers active, first conversions within 24 hours. No complex integration.

Launch your first upsells tomorrow.

30-minute demo. We configure your catalog and first triggers together. No commitment.