The hotel that responds 24/7. Without hiring.
Your AI concierge replies instantly to your guests' WhatsApp messages in multiple languages, powered by your knowledge base.
Your guests ask questions. Before. During. After.
53%
of guests ask a question before arrival
82%
expect a reply within 2 hours
1/4
of guests give up if the reply lags
A concierge that never sleeps. And knows everything.
- Replies 24/7 in French, English, Spanish, Italian, German
- Knowledge of your property (FAQ, services, restaurants, spa)
- Personalization by guest profile (VIP, language, past stays)
- Automatic escalation to your team for complex requests
- GDPR compliance: conversations stored in Europe
Hôtel Maison Rivière
online · WhatsApp
Hi, is the spa open on Sunday? And until what time?
10:42
Hello Ms Laurent! Our spa is open on Sundays from 10am to 7pm. Would you like me to book a treatment during your stay?
10:42 · AI
Yes, a 60-minute massage on Sunday afternoon?
10:43
Perfect. I can offer 3:00pm or 4:30pm — which slot do you prefer?
10:43 · AI
Three steps. A live concierge in 24 hours.
You configure your knowledge base
FAQ, services, opening hours, local partners: import existing documents or let the AI generate them from your site.
The AI learns your voice
A few sample answers are enough: your AI concierge reproduces the tone and codes of your property.
Guests get instant replies
No more lingering messages. Your team handles only the real escalations — the AI does the rest.
See the concierge in action.
30-minute demo. We configure your knowledge base together. No commitment.